TERMS & CONDITIONS

WARRANTY

We offer a 2-year limited warranty on all watches which covers manufacturing defects.  The warranty does not cover damages that may occur from normal wear and tear and everyday use. The warranty is invalidated if the case back has been removed or tampered with.

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The warranty does not cover:

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• Water damage or condensation

• Damage from drops or impacts

• Damage resulting from improper handling, lack of care, accidents, or normal wear and tear due to improper handling

• Damage by accident or other factors not due to defects in materials or workmanship

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TRANSPORT DAMAGE

If your product is damaged when delivered, you should (without delay and no later than 48 hours after delivery) contact us and the delivery company. You will need to inform us what damage there is and also let us know the case number of the delivery company’s claim form

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PAYMENT

VAT is NOT included for orders within European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union - and shipments outside of the EU may well be liable to such fees. We cannot be held liable for taxes, duty or any customs charges for orders shipped outside of the EU. 

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We never store or transfer any credit card information. We use external payment gateways for e-commerce. External payment gateway partners handle card information and use technology that allow the identification of the cardholder.